Contact ToolzMoolz

The fastest way to reach us is email: dev@toolzmoolz.com. We read every message and reply to everything that includes enough detail for us to reproduce the problem.

What to Include

For bug reports and broken tools, the more specific you are, the faster the fix. Please include:

Which tool you were using (for example PDF Studio or Image Converter) and its address in the browser bar.
Your browser and version (Chrome, Firefox, Edge, Safari) and your device (desktop or phone).
The exact steps you took, what you expected, and what happened instead.
The error text or a screenshot, if there was one. Please remove any private data from screenshots first.

What We Answer

Topic	Where to send it	Typical reply
Bug reports and broken tools	dev@toolzmoolz.com	2–5 business days
Feature requests and new tool ideas	dev@toolzmoolz.com	Reviewed weekly
Privacy, cookies, and data requests	dev@toolzmoolz.com (subject “Privacy request”)	Within 30 days as required by privacy law
Advertising and business inquiries	dev@toolzmoolz.com	5 business days
Tips and support	Ko-fi page	Instant, no reply needed

Before You Write

Most questions are already answered on the site: check the FAQ section at the bottom of the tool you are using, then our Privacy Policy, Cookie Policy, and Terms of Service. We do not offer phone support or live chat, and we cannot recover files you processed and then closed—because our tools never received them in the first place.

Response Times

We are a small independent team, so replies come in business days rather than minutes. If you have not heard back after a week, your message may have been marked as spam—send a short follow-up with “Resend” in the subject line and we will pick it up.

Thank You

Bug reports from real users are how these tools get better. If ToolzMoolz saved you time, consider leaving a tip through the ☕ Buy Us a Coffee button in the footer, or just tell someone who needs an image converter. You can also reach us informally at dev@toolzmoolz.com.